• Morocco

Transformation around three major process (Revenue Assurance, Reporting and Cash Management)

Key Activities:
  • Re-engineered  the entire revenue cycle (customer management, CDR’s collection and valuation, invoicing and payments) for mobile, fixed and interconnection. This allowed the reassurance of 6% of total revenue (Fixed, Mobile and Internet) for one of the subsidiaries
  • Conceived and implemented a monthly reporting to follow-up on activity by products
  • Implemented cash and treasury control processes


Results Achieved:
  • Reassurance additional 6% of total revenue (Fixed, Mobile and Internet) for one of the subsidiaries (Broadband Products)
  • Implementation of a new global  Revenue Assurance IT system
  • Optimization of bank accounts architecture (cash pooling) and implementation of fully automated bank transactions reconciliation
  • Training of Revenue Assurance, Finance and Treasury teams to ensure solution sustainability

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