Service Details

Digitize Customer Experience

Provide tangible and hands-on support in “revolutionizing” the end-to-end customer experience journey, by digitizing all related customer touch-points to enhance customer satisfaction and loyalty

Create a “Digital Telco”

• Provide active support in designing and implementing transition from “legacy” model telco to all new “digital” telco, through our partnership with global digital leaders
• Based on context, efforts are focused on several, important facets such as digitization of internal business processes/business doing, virtualization of network/IT components, digitization of customer interaction and facilitation of an all-digital human capital development and interaction

Back-Office Digitization

Design and digitize client’s back office’s major processes like financial and operational reporting, HR, Procurement, etc. (via Apps and through our partnership with global digital leaders)