Given the current global context, telecommunication providers are at a crucial crossroad. On one hand, they must act quickly to face the negative impact of the COVID-19 outbreak on their activities. On the other hand, they are given the opportunity to assert their central role in the societal response to the crisis, to gain deeply rooted customer loyalty, while as well consider emerging shifts in consumer patterns that could generate forthcoming business opportunities.
Euromena Consulting has identified several key strategic and operational priorities for Telcos to face the coronavirus crisis. We are happy to share with you an overview of these priorities, risks and opportunities.
Find out more by reading the full article below.