Full redesign of the B2B business activity
Key Activities:
- Reshaped the commercial portfolios
- New sales objectives for the commercial team
- Full redesign of the commercial organization
- Implementation of a revenue reporting tool for B2B
- Reprocessing of the B2B database (customer database, revenues, receivables)
- Reconciliation of data from different information systems (Crystal for customer data as well as GAIA and BSCS for billing data)
- Implementation of a reporting tool from different systems with local teams
- Training of local actors on the use of the tool
Results Achieved:
- Launch of a new reporting tool for B2B
- Sharing a complete operating model
- Balance of commercial portfolios and animation of B2B performance
- Brand new commercial activity
- New B2B commercial portfolios
